One to One sessions

Payment is required before the start of a session.

Cancellation policy – we require 24 hours notice when cancelling a session, otherwise the session is forfeited.

Session start times – if you are late, the session we still end at the planned time unless reasonable notice is given and your trainer is able to extend the session by the required time. Should the trainer be late, then the required amount of time will be added onto the session unless it is completely unavoidable in which case the next session will be extended upon mutual agreement.

Physical condition – you must disclose any changes in your health status prior to starting any training session.

Clothing and footwear – you should ensure that you are appropriately dressed for your training sessions and are wearing suitable footwear (if needed).

 

NCT groups

When choosing to train as a group the pricing remains the same allowing you to split the cost amongst yourselves. It is the group’s responsibility to ensure that each participant contributes what they owe and all payments must be made in advance. If one person is unable to attend a session, it remains the group’s responsibility to carry the cost. No individual refunds can be given for sessions missed. You are able to reschedule sessions as a group, which is outlined below.

Cancellation policy – we require 24 hours notice when cancelling a session, otherwise the session is forfeited.

Session start times – if you are late, the session we still end at the planned time unless reasonable notice is given and your trainer is able to extend the session by the required time. Should the trainer be late, then the required amount of time will be added onto the session unless it is completely unavoidable in which case the next session will be extended upon mutual agreement.

Physical condition – you must disclose any changes in your health status prior to starting any training session.

Clothing and footwear – you should ensure that you are appropriately dressed for your training sessions and are wearing suitable footwear (if needed).

 

Pregnancy Fit

Missed classes – as overheads remain the same regardless of attendance, classes are non-refundable when missed. If we can offer you a space in another class, we will do our best to accommodate this.

Physical condition – you must disclose any changes in your health status with your instructor prior to starting any of your classes.

Clothing and footwear – you should ensure that you are appropriately dressed for your training sessions and are wearing suitable footwear.

Post-natal Restore

Missed classes – as overheads remain the same regardless of attendance, classes are non-refundable when missed. If we can offer you a space in another class, we will do our best to accommodate this.

Physical condition – you must disclose any changes in your health status with your instructor prior to starting any of your classes.

Clothing and footwear – you should ensure that you are appropriately dressed for your training sessions and are wearing suitable footwear.

 

Outdoor classes

Class pass expiry – when a class pass is purchased (single class, 5 class or 10 class pass), the expiry date is activated once you attend your first class and is not based on purchase date.

All class passes are non-refundable.

Physical condition – you must disclose any changes in your health status with your instructor prior to starting any of your classes.

Clothing and footwear – you should ensure that you are appropriately dressed for your training sessions and are wearing suitable footwear.

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